Drop off rates, General Troubleshooting and repair - $75.00 per hour

Drop off rate with next day turn-over rate - $90.00 per hour.

On site repair - $85.00 per hour, minimum 2 hours*

Full 7 days a week phone support for one month - $35.00**

Set-up new computer on site, up to 2 hours - $150.00 (nyc only)***


Let us recover your hard drive and restore your data. You can have your data conveniently stored on a CD or DVD. Or you can have your data cloned onto a higher capacity hard drive ready to install inside your computer.

*Hard Drive Replacement:
Newyorkmac inc. Does not assume the responsibility for recovering data from your previous hard drive. For an additional fee, we can recover your data if prior arrangements have been made. This does not include 3rd party applications or other programs outside of the Apple Operating System. We will only supply a valid Operating System and it ’s programs that are classified as Apple bundled software. We offer only a limited warranty after completion of the job. This warranty is valid only if we are found at fault for a limited time of 30 days. We do not offer any warranty on electrical components (see manufactures warranty for more details). Software distributed by Apple under the Apple brand name (including, but not limited to system software) is not covered under the Apple Limited Hardware Warranty. Computers left unclaimed past 30 days will be charged a storage fee. All service requests are performed on a first-come, first-serve basis.

* Applies to Manhattan, other charges may apply for other regions. ** Some rules may apply if the total time exceed more than 45 minutes per week.*** Price only reflects basic set-up of your new computer and excludes any service under the category of repair work.